Care that feels like family, delivered with compassion.
Supporting older adults with compassionate, dependable care at home while giving families peace of mind that someone is there when they cannot be.
Helping families care for the people who cared for them.
As parents and loved ones grow older, everyday tasks can become more challenging. Families often need additional support while still wanting their loved ones to remain comfortable, respected and connected to familiar surroundings.
DIFY ON CALL provides practical elderly care and home-based support designed around the needs of each household. We take the time to understand the person receiving care and the expectations of the family before making an allocation.
Care should bring confidence to the whole family.
Our approach focuses on dignity, communication and practical support that fits the client's routine and the family's expectations.
Compassionate Care
Respectful support that considers dignity, independence, comfort and individual routines.
Family Support
Helping families manage everyday care responsibilities while remaining involved in their loved one's life.
Flexible Support
From a few hours of assistance to regular or overnight care, support can be arranged around household requirements.
Support for everyday life, at home.
Our elderly care services are designed to provide practical assistance, companionship and peace of mind while helping clients maintain their familiar routines.
Personal Care Support
- Assistance with everyday routines
- Personal hygiene support
- Dressing and grooming assistance
- Mobility support where appropriate
- Routine and comfort assistance
Companionship & Social Support
- Friendly companionship
- Conversation and social interaction
- Reading and leisure activities
- Accompanying clients during daily activities
- Helping reduce isolation
Household Assistance
- Light household assistance
- Meal preparation support
- Keeping frequently used areas organised
- Laundry assistance where required
- Support with everyday household routines
Day & Extended Care
- Short-term bookings
- Regular scheduled care
- Weekend support
- Extended daytime care
- Overnight support options
When memory changes, compassionate care matters even more.
Caring for someone living with Alzheimer's or dementia can be demanding for families. DIFY ON CALL can provide additional support with daily routines, companionship and supervision.
Our goal is to help create a calm, familiar and respectful environment while supporting the family's care routine.
Dementia & Alzheimer's Support
- Companionship and supervision
- Support with familiar daily routines
- Meal and hydration reminders
- Assistance with everyday activities
- Family communication and care updates
- Overnight support options
The right care starts with understanding your family.
We don't believe in simply assigning the next available person. Before allocation, we first understand your household's requirements and identify suitable caregiver profiles.
Tell Us What You Need
Share the client's needs, preferred schedule, location and type of support required.
We Review
Our team considers the requirements and identifies suitable caregiver profiles.
Review Suitable Profiles
We provide suitable profiles for the family to review before allocation.
Ongoing Support
We remain available to support the family throughout the care arrangement.
The caregiver relationship should work for the family.
We pride ourselves on making allocations that are a good fit. If an allocated caregiver is not a suitable match, DIFY ON CALL will work with the family to arrange a replacement at no additional allocation cost, subject to our applicable terms and availability.
Support doesn't stop when the day ends.
For families who need overnight assistance, our night care options can provide additional support and reassurance while the household rests.
NightCare Essentials
- 6PM–6AM in-home care
- Vetted caregiver
- Daily care report
NightCare Plus
- Everything in Essentials
- Scheduled family check-ins
- Sleep and care tracking
NightCare Guardian
- Everything in Plus
- Optional mobile nanny camera
- Priority booking options
- End-of-shift care summary
Stay connected, even when you can't be there.
For families who choose the option, DIFY ON CALL's mobile camera technology can help you stay connected with your loved one while you are at work, travelling or managing your own responsibilities.
The system can support voice interaction and can be connected to up to 4 devices, subject to compatibility and applicable terms.
Care starts with the people we place in your home.
We take caregiver selection seriously. Our process is designed to help families make informed decisions before care begins.
Vetting & Screening
Caregivers undergo our selection and vetting process, including relevant documentation, background checks and references where applicable.
Experience & Skills
Our caregiver network includes individuals with experience in elderly care, home-based care, companionship and other relevant areas.
Family Involvement
Families can communicate their expectations and care requirements so that the allocated caregiver understands the household's needs.
Care available when your family needs it.
DIFY CARE ACCESS gives families a simple way to stay connected to DIFY ON CALL. Members receive a defined number of care hours each month, subject to caregiver availability, service areas and the applicable membership terms.
🟡 DIFY CARE ACCESS
- Monthly membership: R199
- Care included: 6 hours per month
- Activation/Admin fee: R50 when care is requested
- Availability: Subject to caregiver availability
🔵 DIFY CARE PLUS
- Monthly membership: R299
- Care included: 10 hours per month
- Activation/Admin fee: R75 when care is requested
- Availability: Subject to caregiver availability
The value is knowing that your family already has a relationship with DIFY ON CALL before an unexpected care need arises.
Life happens. Work schedules change. Family emergencies occur. Appointments appear. Sometimes your loved one simply needs additional support.
DIFY CARE ACCESS is designed to give members peace of mind that they already have a care option available to them, subject to availability and the membership terms.
Simple plans. Clear value.
| Membership | 🟡 Care Access | 🔵 Care Plus |
|---|---|---|
| Monthly Membership | R199 | R299 |
| Care Included | 6 hours | 10 hours |
| Activation/Admin Fee | R50 | R75 |
| Availability | Subject to availability | Subject to availability |
Don't wait until you need care. Be ready before you need it.
Families often only start looking for support when something has already happened. DIFY CARE ACCESS gives families the option to establish their relationship with DIFY ON CALL before that moment.
Your membership gives you access to a defined number of care hours each month, subject to availability and the applicable membership terms.
Review our documents before you apply.
Download the relevant DIFY ON CALL documents and review the terms, service information and membership agreement before submitting your application.
Care Access Agreement
Review the DIFY CARE ACCESS membership agreement.
Download Membership AgreementApply for Elderly Care Services.
Complete the application below and the DIFY ON CALL team will review your requirements and contact you regarding the next steps.
Apply for Membership Access.
Choose your preferred membership plan and complete your details. Our team will contact you regarding activation and the applicable membership agreement.
Let's make care easier for your family.
Whether you need elderly care now or want the reassurance of having DIFY ON CALL available through our membership options, we are here to support your family.
DIFY ON CALL • Elderly Care • Home-Based Support • Care Access